Frequently Asked Questions
General FAQs
Why Harbourside ?
With almost 20 years experience in delivering high end décor and furniture hire for weddings and events you can trust our team will deliver seamless experience.
Do you travel for events outside Sydney?
Yes, our team includes MR truck drivers who can deliver and install events in regional and interstate areas.
Do you offer delivery and setup?
Yes, we off full delivery, installation and removal. You don’t need to do a thing. We just need to know where and when we can deliver and collect your event and if there is any difficult access so we can provide a quote.
Can I hire items for multiple days?
Yes, please let our team know the length of hire so we may discuss hire rates.
Booking & Orders
How do I place an order?
While most of our clients book online through our website feel free to contact us via phone to place or booking or make an appointment. Once you’re ready to confirm your booking a 25% deposit is required with final payment due 21 days prior to the event.
Do you deliver to all locations?
Within Australia yes.
Do you travel for destination events?
We love a destination event! We’ve already executed stunning events in Adelaide, Melbourne, Brisbane, Canberra, Hayman Island, Port Douglas, Hunter Valley, Southern Highlands, Wagga, Mudgee and more.
What payment methods do you accept?
Bank transfer, Visa, Mastercard and cash are accepted
Can I make changes after booking?
Do you handle setup and pack down?
Yes, once your booking is confirmed we can liase directly with your planner or event coordinator.
Are prices inclusive of setup?
No delivery fees will depend on location and time.
Can I view items before booking?
We have a showroom in North Rocks open by appointment. Here you can view our range of chairs, linen, table settings, candles. Unfortunatley due to our large range not everything is on display but we may be able to organise for you to see larger hire items setup at an upcoming event.
